Refund Policy

Master Creation Flooring – Installation Service Cancellation & Rescheduling Policy

At Master Creation Flooring, we understand that schedules can change, and we strive to accommodate our customers as best as possible. To ensure smooth service and proper scheduling, please review our cancellation and rescheduling policy below:

Cancellation Policy

• Cancellations made at least 48 hours before the scheduled service will receive a full refund of any deposit paid.

• Cancellations made within 48 hours of the appointment may be subject to a cancellation fee of [percentage or fixed amount] to cover scheduling and preparation costs.

• No-shows or same-day cancellations will result in the forfeiture of the deposit and may require full payment before rescheduling.

Rescheduling Policy

• Customers may reschedule their installation at least 48 hours in advance without any penalty.

• Rescheduling within 48 hours of the appointment may incur a rescheduling fee of [percentage or fixed amount], depending on availability.

• We will make every effort to accommodate your preferred new date, but availability is not guaranteed.

Weather & Unforeseen Circumstances

• In case of severe weather or unforeseen circumstances affecting our ability to complete the job, we will notify you as soon as possible and reschedule at no additional cost.

For any changes to your scheduled installation, please contact us at [your contact information] as soon as possible.